Privacy Policy
Introduction
ATR Yatra (“we”, “us”, “our”) values the privacy of its users (“you”, “your”) and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
By using our website or services, you agree to the practices outlined in this Privacy Policy. If you do not agree, please refrain from using the website or services.
Scope
This Privacy Policy applies to all users who:
- Book bus tickets or inquire via our website.
- Create or manage user accounts on ATR Yatra.
- Make payments on ATR Yatra using Razorpay.
- Interact with our platform via any device or browser.
- Users can book tickets through our portal for any destination along the Sri Vijaya Puram to
Diglipur route, or vice versa.
Information We Collect
- Personal Information: Name, email address, contact number, address, gender, etc.
- Login Credentials: Username and passwords used for your account.
- Booking Details: Bus bookings, travel preferences, payment history.
- Payment Information: Card or UPI details via Razorpay (we do not store this information directly).
Use of Information
We use your information to:
- Complete and confirm your bookings.
- Maintain your account and transaction history.
- Send booking and service-related communications.
- Respond to your queries and requests.
- Prevent fraud and secure our services.
- Improve website functionality and customer experience.
Data Retention
We retain your data only for as long as necessary to fulfill the purposes described above, or as required by applicable law.
Cookies & Tracking
ATR Yatra does not use cookies or third-party tracking tools like analytics or ads.
Sharing of Information
We share your data only with:
- Bus operators to fulfill your bookings.
- Payment gateway Razorpay to process payments securely.
We do not sell or rent your personal information to third parties.
Data Security
We implement strict technical and organizational measures to protect your data, including SSL encryption and secure access protocols.
Your Rights
You have the right to:
- Access and update your personal data.
- Delete your account (subject to applicable legal retention).
- Opt out of communications by unsubscribing from emails.
Children's Privacy
You must be at least 18 years of age to use our platform.
Changes to This Policy
We may update this policy from time to time. We will notify you of material changes via email or website notice.
Contact Us
For privacy concerns or requests, please email us at:
support@atryatra.com